Privacy Policy
This Privacy Policy describes how Jeleverse ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website and engage with our digital content, including signing up for masterclasses, newsletters, or purchasing digital products.
**1. Who we are**
Jeleverse is a personal development and coaching platform operated by Jelena. You can contact us at: support@jeleverse.com.
**2. What data we collect**
We collect the following personal data:
- Name and email address (via sign-up forms or waitlists)
- IP address and browser information (via analytics tools)
- Payment details (via Stripe – we do not store full payment data)
**3. How we collect data**
- Forms submitted on our website
- Email marketing platform: Brevo
- Analytics and advertising tools: Google Analytics and Meta (Facebook) Pixel
- Payment processor: Stripe
**4. Why we collect data**
We collect your data to:
- Send you updates, confirmations, and reminders about our content
- Process payments for paid offerings
- Improve the functionality and user experience of our website
- Display relevant advertising on social platforms
**5. Legal basis for processing**
We rely on:
- Your consent (for newsletter and cookies)
- Contractual necessity (for purchases)
- Legitimate interest (to improve services and remarket to our audience)
**6. How we store and protect your data**
Data is securely stored via our partners:
- Brevo for email
- Stripe for payments
- Google and Meta for analytics
We do not sell or share your personal data with third parties outside of the services mentioned.
**7. Your rights under GDPR**
You have the right to:
- Access your personal data
- Correct or delete your data
- Withdraw consent at any time
- Lodge a complaint with your local data protection authority
To exercise any of these rights, contact us at [Insert email].
**8. Updates**
We may update this policy as needed. Updates will be posted on this page with the revised date.
Cookies Policy
This Cookies Policy explains how Jeleverse uses cookies and similar technologies to recognize you when you visit our website.
**1. What are cookies?**
Cookies are small text files stored on your device when you visit websites. They help improve site performance and personalize your experience.
**2. What cookies we use**
- **Essential cookies**: Required for basic website functionality
- **Analytics cookies**: Google Analytics helps us understand user behavior
- **Marketing cookies**: Meta Pixel allows us to retarget and optimize our social media ads
**3. Consent**
On your first visit, you will see a cookie banner requesting your consent. You may choose to accept all, reject non-essential, or customize your settings.
**4. Managing cookies**
You can change your cookie settings at any time through your browser or by clicking the cookie banner options.
**5. Contact**
For questions regarding cookies, email us at support@jeleverse.com.